Google Pixel users, here'a feature to make customer care calls 'bearable'

Google's Pixel-exclusive feature, Direct My Call, makes customer care calls bearable by displaying automated menu options on the screen. It is available on Pixel 3a and newer devices in the US, and on Pixel 6 and newer devices in the UK. By activating Direct My Call in the Phone app settings, users can navigate through menu options and interact with the numerical menu on the screen. The feature can be used with eligible business phone numbers without a toll-free prefix. To exit Direct My Call, users can tap on the Close button in the top left corner of the screen.

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